About one in three may be looking to change systems. How do CFOs choose a new payroll vendor? Join the study. Get the answers.
by Rick Telberg
For the Finance Executive
For a long conversation, ask a corporate finance manager or CFO how he or she feels about his or her company’s payroll system. We got an earful when we did that in our online survey.
“One thing — that’s too tough,†Angela Robinson, a CPA financial manager with Flaherty & Collins Properties in Indianapolis, Ind., responded when asked in our ongoing survey to identify what needs to be improved with her office’s payroll system. She finally boiled her down wish list to better response time and accuracy from vendors’ customer support operations. Several other respondents echoed the same two concerns.
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Ease-of-use, customer service top wish lists. What do CPAs want in a payroll solution? Join the study. Get the answers.
by Rick Telberg
At Large
Whether they are offering payroll as a client service or running that process in-house for their firms, CPAs expect more and better from their payroll software and services vendors.
More ease-of-use and better customer service, including updates with tax rate and regulation changes, lead the list of payroll issues most important to professionals in public practice, followed not far behind by cost, of course. Also near the top of the list are security, flexible reporting and integration of payroll with human resources programs and with other payroll-related business operations, according to data streaming into the current survey.
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Maddox Ungar PLLC, Bingham Farms, Mich., and Ronald N. Silberstein PLLC have merged to form Maddox Ungar Silberstein PLLC.
Says Joel Ungar: “John Maddox and I have known Ron for some time and are looking forward to the opportunities for the combined firms. Ron brings new dimensions to the Firm. Ron is a member of the Public Company Accounting Oversight Board and performs audits of publicly held companies and companies preparing to go public. We are excited about adding this dimension to the Firm. In addition, Ron has an expertise in franchisors.”
Maddox Ungar Silberstein PLLC is also a member of msi International, an international association of legal and accounting firms with member firms throughout the USA and in over 100 countries.
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