Are you asking the right questions?
Some of the best start with “Why…?”
… as in this list of 15 from Mike Schultz, author of “Professional Services Marketing,” and president of the Wellesley Hills Group:
- Why didn’t we reach our revenue goals?
- Why is our marketing budget set at its current level?
- Why haven’t we been able to implement (insert tactic or initiative here) even though we keep saying it’s a priority?
- Why hasn’t (insert tactic or initiative here) worked as well for us as we might have liked?
- Why haven’t we tried anything new or innovative in our marketing?
- Why aren’t our marketplace messages resonating?
- Why are we (or aren’t we) launching new practice areas, geographies, industry specialties, etc.?
- Why don’t more of our partners develop business and bring in new clients?
- Why don’t we have a culture of business success?
- Why haven’t we been able to build a brand as we believe we can and should?
- Why are our competitors outmaneuvering us in the market?
- Why can’t we increase our fees?
- Why do our clients pressure our fees?
- Why have some practice areas of our firm grown so well while others haven’t?
- Why haven’t we improved our repeat business rate?
Posted at July 9, 2009
Filed Under BSG [CPA TRENDLINES] | Leave a Comment
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Rick Telberg is president and chief executive of 