Comments on: SaaS Makes Inroads with Small Business http://cpatrendlines.com/2010/04/23/saas-software-makes-inroads-with-small-buisness/ Actionable Intelligence for the Tax, Accounting and Finance Community from Bay Street Group LLC Wed, 23 May 2012 22:03:21 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Paul Arliss http://cpatrendlines.com/2010/04/23/saas-software-makes-inroads-with-small-buisness/comment-page-1/#comment-547649 Paul Arliss Tue, 11 May 2010 19:56:57 +0000 http://cpatrendlines.com/?p=6727#comment-547649 SaaS is the best way for small to mid-size businesses to focus on operations rather than IT, plus it is cost effective because it involve no risks of buying equipment to maintain the software. Read more reasons of getting web based crm http://www.worketc.com/features/crm_software. SaaS is the best way for small to mid-size businesses to focus on operations rather than IT, plus it is cost effective because it involve no risks of buying equipment to maintain the software. Read more reasons of getting web based crm http://www.worketc.com/features/crm_software.

]]> By: Marty Desmond http://cpatrendlines.com/2010/04/23/saas-software-makes-inroads-with-small-buisness/comment-page-1/#comment-547586 Marty Desmond Thu, 29 Apr 2010 18:24:24 +0000 http://cpatrendlines.com/?p=6727#comment-547586 I worked in an office on the 42nd floor of 1 Shell Square, New Orleans, LA when Hurricane Katrina hit in 2005. Even though we had adequate backups of software, we lost all of our equipment. Had we been on SaaS solutions, I could have kept working remotely and not lost some of the time sensitive projects I had been working. I am now a big proponent of SaaS solutions, personally. CRM is certainly a big growth area in the SaaS space. However, we surveyed -- by web and conversation -- nearly 1500 tax and accounting professionals last year. The majority of them did not have, or seldom used, any type of system to track marketing and business development activities. If none of the systems are going to be used, paper and pencil, are just as effective as the most expensive computer or web based systems. Investing time in developing or improving relationship management and business development processes up front will increase the return on investment in the CRM systems. Regardless of the platform, if automated processes do not match those in the office, user adoption will be low. Then the data will be incomplete, making any system a bad investment. Once that process is done within the firms, most practitioners will find that many of the small and medium businesses need to go through the same process work. That could lead to more business consulting opportunities. I worked in an office on the 42nd floor of 1 Shell Square, New Orleans, LA when Hurricane Katrina hit in 2005. Even though we had adequate backups of software, we lost all of our equipment. Had we been on SaaS solutions, I could have kept working remotely and not lost some of the time sensitive projects I had been working. I am now a big proponent of SaaS solutions, personally.

CRM is certainly a big growth area in the SaaS space. However, we surveyed — by web and conversation — nearly 1500 tax and accounting professionals last year. The majority of them did not have, or seldom used, any type of system to track marketing and business development activities. If none of the systems are going to be used, paper and pencil, are just as effective as the most expensive computer or web based systems.

Investing time in developing or improving relationship management and business development processes up front will increase the return on investment in the CRM systems. Regardless of the platform, if automated processes do not match those in the office, user adoption will be low. Then the data will be incomplete, making any system a bad investment.

Once that process is done within the firms, most practitioners will find that many of the small and medium businesses need to go through the same process work. That could lead to more business consulting opportunities.

]]> By: Laura http://cpatrendlines.com/2010/04/23/saas-software-makes-inroads-with-small-buisness/comment-page-1/#comment-547562 Laura Fri, 23 Apr 2010 23:50:03 +0000 http://cpatrendlines.com/?p=6727#comment-547562 Could not agree more. As a web development company, we are seeing increasing demand for SaaS applications and have just written a blog on it - http://blog.bitzesty.com/saas-opening-up-new-opportunities-for-busines Could not agree more. As a web development company, we are seeing increasing demand for SaaS applications and have just written a blog on it – http://blog.bitzesty.com/saas-opening-up-new-opportunities-for-busines

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