Top 100 Firms: New Technologies Boost Client Retention and Revenue Growth
Survey Shows 82% of CPAs at Top 100 Accounting Firms Tie New Technology Adoption to Client Retention and Firm Growth.
Bay Street Group Research finds accounting firm partners are embracing document management and Software-as-a-Service solutions to meet client needs and expectations.
LAGUNA HILLS, Calif.–(BUSINESS WIRE)–The accounting profession’s largest U.S. firms believe they are nearly 100 percent focused on client needs and expectations, and perceived by their clients as technologically savvy with the adoption of paperless and cloud-based technologies to speed productivity.
“It’s clear that firms must provide as many resources as possible to save their clients time and money. These include easy-to-use portals and other applications to enable the exchange of documents and information.”
These and other preliminary findings are the result of a new study commissioned by Fujitsu and SpeedTax, and conducted by the Bay Street Group, a NY-based custom research and strategic consulting firm for the professional tax, accounting and finance community.
