Eight reasons why accounting firms need to work on internal communications first. by Bruce W. Marcus Professional Services Marketing 3.0 A terrific definition of chaos is when a client asks two different people in your firm the same question — … Continued
An increasing number of firms are asking: Do we want the firm managed by a leader, which for a CPA firm is the managing partner, or managed by one or more committees of partners? The fact is, most firms are choosing a strong leader – the managing partner.
But too many firms still lack a clear understanding of what a managing partner is. Based on years of research, we have compiled a comprehensive managing partner job description. And we’re including the 25 best practices that make today’s best managing partners great.
If you have staff, have happy, cheerful, helpful people. Don’t surround yourself with downers and nay-sayers. Make sure they are team players.
Part of this is your firm’s culture. It takes work to get people to work together and to focus on doing what it takes to service the client fully, properly and timely. Everyone working together gets it done. You need to create that atmosphere.
Here are a few of the best lessons I’ve received from the masters. Although tried and true, their stories and hardships keep me energized, upbeat, and thinking bigger.
1. Don’t give up
Thomas Edison performed 10,000 experiments before he discovered the light bulb. Friends asked him what he would carry on after getting no results. Edison said, “I got lots of results. I haven’t failed. I’ve just found 10,000 ways that don’t work.”
Beethoven had his share of critics during his time and was in constant conflict with the royalty that hired him to write his works. His response: “A few fly bites cannot stop a spirited horse.” READ MORE →
With Tax Season 2013 delayed by last-minute code changes, staffing problems and software glitches, the mood of the profession is turning markedly sour.
“IRS delays will cause confusion and errors, and many upset clients,” says Charles Postal at Santos Postal, a five-partner firm in Rockville, Md. “More extensions will depress cash flow.”
At the same, Postal adds, “Clients will have more tax needs, but the struggling economy will depress their ability and desire to pay for services.”
In order to battle the business pressures, Postal’s firm is “pushing back on fees, using standardized billing by product rather than hours, and adding on charges for technology, audit and tax notice insurance.”