When Staffers Don’t Listen to You

15-item checklist on effective staff management.

Ed Mendlowitz, CPA, ABV, PFS
Author
of “Implementing Fee Increases

Question: My staff doesn’t listen to me.  To be able to manage and control my business I need them to prepare a monthly schedule of what they plan on doing that month.  I further need to know each morning if they did what they were supposed to do the previous day, and whether there was anything not done, or anything extra that wasn’t planned on.  My problem is that they don’t give me the schedule and then don’t call or email me to tell me what they did. I really need to know this stuff and can’t figure out how to get them to do it.  What can you suggest? READ MORE →

New Client Opportunities with Mobile Apps

Sandi Smith Leyva
Sandi Smith Leyva

The top apps accountants need to know

By Sandi Smith Leyva

Mobile accounting has definitely arrived. A great first question to ask clients who are asking for mobile accounting is to just double-check to see if they have already downloaded their bank apps. If not, that may be something you can help them get set up.

But don’t just think about the core accounting system. Get them hooked up with their bank, credit card accounts, PayPal, payroll, and any other peripheral support that has an app, like timesheets, field services, and project management. When you do, they will be ecstatic at your resourcefulness and you will be their latest mobile genius.

There are some great new apps that extend core accounting systems’ functionality into our mobile devices. Let’s take a look at a few of them for accountants, from Quickbooks to ADP and a host of new applications: READ MORE →

Tax Season Survey Data on Top Issues

Seven hot topics that “pushed a button.”

Bob Jennings
Bob Jenning

Tax guru Bob Jennings (CPA, EA, CFP, and RTRP) has been polling past attendees of his CPE seminars about Tax Season 2013.

Clearly, tax professionals are still seething. “We sent our survey out and it must have pushed a button because the responses overwhelmed our servers,” says Jennings, taxspeaker.com.

The results may not surprise you. But they are sobering nevertheless.

He offers new data on

  1. workloads,
  2. profits,
  3. software,
  4. volume of returns handled,
  5. exit strategies, and
  6. the use of engagement letters and
  7. portals.

Here are the highlights so far: READ MORE →

Checklist: How the Best Managing Partners and Firm Admins Work in Concert

In a 43-item checklist based on surveys of the best-run firms in the nation, Marc Rosenberg, author of “CPA Firm Management and Governance: The Managing Partner’s Guide to Running a CPA Firm Like a Business,” details the allocation of duties and responsibilities that distinguish the separate roles of the managing partner as CEO and firm administrator as COO.

It’s easy to see why the managing partner should be the executive most responsible for holding partners accountable. But other questions are not so clear: Who manages the banking relationships? Who works with partners to set goals? Who’s responsible for profitability?

The answers may surprise you. If they don’t, then you’re already doing everything right.

Here’s the checklist:

READ MORE →