Quality Control: The First Test of Leadership

Eight data points to check your tax season quality control systems.

By Ed Mendlowitz
How to Review Tax Returns

Accounting firms that have high review times usually have high error rates necessitating the higher review time. Doesn’t that sound crazy?

Why not set up procedures to reduce the error rate? I have been told that error rates range between 5% and 95%. 95%!? That is crazy! There must come a time when you decide to fix this. You can rationalize all the expediency reasons in the world, but this is just bad, stupid and poor business!

Start by considering eight key metrics. READ MORE →

Getting Buy-in: Rarely Easy, Always Necessary

Ed Mendlowitz CPA The Practice Doctor Q and ABy Ed Mendlowitz
101 Questions and Answers

QUESTION: How can I get buy-in in the implementation of new things we decide to do? 

RESPONSE: I find buy-in the key to a successful program.  It is also extremely hard to get.  It is easy in the board room or at the meeting when the new process or procedure is agreed to, but then there has to be a champion to be responsible for the follow-through and success.  READ MORE →

Six Big Changes Accounting Firms Can’t Stop

Don’t even try. You’ll get flattened.

By Bruce W. Marcus
Professional Services Marketing 3.0

Assuring CPA firm survival in the coming decades starts not with a radical redesign of the traditional firm – that will come of itself – but with six assessments that spring from the old and go to the new. Change will not be imposed – it will emerge.

First, there are three factors that should be understood: READ MORE →