Management Guru Chester Elton on Success

Three key insights for accountants on how to inspire staff, wow clients and convey appreciation.

Hitendra Patil, lkeft, meets management guru Chester Elton
Hitendra Patil, left, meets management guru Chester Elton

Called the “Apostle of Appreciation,” Chester Elton is co-author of several successful leadership books.

After analyzing the results of 850,000 interviews, Elton’s team found that those who are happiest and most successful are engaged in work that aligns with what motivates them. His latest book, “What Motivates Me,” offers an extensively tested method to help business people identify their core motivators and figure out the disconnects between their passions and their current work.

Hitendra Patil, Pransform COO and CPA Trendlines contributor, met Elton and asked him three important questions about CPA firm leadership – motivating staff, satisfying clients and showing appreciation.