Stop Paper at the Source: The Client

Businessman with stack of foldersUse inbound digital transfer tools to smooth the office workflow.

By Roman H. Kepczyk
Quantum of Paperless

One of the most critical steps in transitioning a firm to a “paperless” environment is capturing information in a digital format at its “root” source as that information enters the firm.

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At the base level, this means having clients provide you information in a digital format, which can be done via email, digital fax or through a portal rather than with a physical document. While email is currently the most prevalent tool utilized by clients, it is anticipated the security concerns will help clients transition toward portals.