Keep Scope Creep and Seep from Hurting Bottom Line

BONUS: A new breed of engagement letter.

By Jody Padar
The Radical CPA

Scope creep generally takes the form of new services being added once the project has started. Typically, these are not properly reviewed and the team is expected to deliver them with the same resources and in the same time as the original scope.

The opposite of scope creep is scope seep. This is when the accountant or team volunteers to do extra work and take on extra requirements and issues. Now of course the customer will never turn down “free help” and when this is done over and over, the customers quickly assume all of their issues they vaguely speak to you about are included in the price.

MORE ON RADICALISM: The Radical Approach to Bundling Services | The Radical Approach to Pricing | A Radical Close Look at Value Pricing | Get Radical About Pricing | Six Competitive Advantages for The Radical CPA | The Market Is Moving Toward the Radicals | 5 Radical Transparencies; Are You Ready?

GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

Because we’re afraid or not used to confronting uncomfortable subjects (ahem, pricing), too often we let them change a part of our project management. We really need to get solid on what a change request is and make sure that when change requests are implemented, that the required pricing comes with it.