By Randolph P. Johnston and Leslie Garrett
The Accounting Firm Operations and Technology Survey
Over the last 25 years, managing technology has become an increasingly important part of managing a firm. Today’s staff members have video meetings with clients and team members around the world without the other party knowing whether they are wearing a suit in the office or wearing slippers in their living room.
MORE FROM THE SURVEY: SURVEY RESULTS: Workflow Management Concerns Many Firms | SURVEY RESULTS: Accounting Firms Add New Service Lines | SURVEY RESULTS: How Top Tech Vendors Are Failing CPAs in the Cloud | Master Change, Master the Future | Why Every CPA Firm Is a Tech Company at Heart
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Just as it is not a good use of an entrepreneur’s time to try to learn the tax law, buy software and prepare all of their own tax returns, it is not a good use of a practitioner’s time to work on IT issues. Given the value of an accountant’s time performing client work, it makes little, if any sense to manage it yourself.