By Marc Rosenberg
Suppose you ask staff (or partners, for that matter), “How important is it for the firm or your boss to recognize your accomplishments and efforts?”
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A knee-jerk response may be: “It’s nice but not that important. I’m self-motivated and don’t need others to tell me when I do something good.”
I usually regard these responses as somewhat defensive and automated because everyone wants recognition. It’s a fundamental human need.