12 Rules for Phone Calls

Laughing businesswoman talking on the phone in office in front of four monitorsThese skills remain important, so don’t neglect them.

By Jassen Bowman
Tax Resolution Systems

Yes, it’s 2018, but Alexander Bell’s old-timey talk machine is still the #1 sales tool in your office.

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It’s the box through which most appointments will be scheduled, even if you have a web-based scheduling system. It’s where most of your reminders are conducted, and is a powerful lead conversion tool. Don’t neglect the importance of phone skills in the 21st century.