These skills remain important, so don’t neglect them.
By Jassen Bowman
Tax Resolution Systems
Yes, it’s 2018, but Alexander Bell’s old-timey talk machine is still the #1 sales tool in your office.
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It’s the box through which most appointments will be scheduled, even if you have a web-based scheduling system. It’s where most of your reminders are conducted, and is a powerful lead conversion tool. Don’t neglect the importance of phone skills in the 21st century.