Performing Like CRAP Can Be a Badge of Honor

Young businessman using laptop and phone in the officeAre you meeting expectations? Exceeding them?

By Steven E. Sacks

A strange concept you might think. When someone acknowledges that your actions reflect crap there is no positivity in this assessment. And because this term is baked into the American lexicon, people will always view it negatively.

MORE: Getting the Accounting Firm Agreement Right | Confronting Leadership: Not Such a Bad Thing | The Damocles Sword of Staff Retention | Does Your Board Know Its Role? | Five PowerPoint Rules to Live By
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But what if we look at it another way – in the form of an acronym? Let’s give it a try.
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Getting the Accounting Firm Agreement Right

Businessman sitting in office and reading documents7 warning signs and 6 solutions.

By Steven E. Sacks

Engaging in what is considered conflict avoidance can undo the progress a firm has made. This can be because of complacency, frustration, intimidation or a host of other issues.

MORE: Confronting Leadership: Not Such a Bad Thing | 7 Steps to Take As Your Firm Grows | How Enthusiastic Is Your Staff? | Can You Recite Your Mission Statement? | Your Firm’s Biggest Assets Walk out the Door Every Day
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Some things are intuitively understood, but it’s those occasional sticky matters that tend to make situations unravel. Establishing and keeping agreements helps to avoid confrontation – the one typically arising from someone promising to do something in a timely and complete manner and within a specified budget.
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The Eight Signs Your Firm Needs New Leadership

Three business colleagues arguing while seated at tableWith an eight-part self-assessment test.

By Steven E. Sacks

Unless you are really old school (with barely a pulse), are the named and founding partner of your firm, if you rebuff what you believe are challenges to your leadership of the firm, then you are thinking just about you, and not what you built.

MORE: 7 Steps to Take As Your Firm Grows | Today’s Workplace Challenge: Communicating Across Generations, Cultures, and Diversity | Negotiate For Success, Not a ‘Win’  | Does Busyness Really Mean Productivity? | So Much to Do and So Little Time: Achieving Success in the C-Suite
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If you created a leadership team around you that exhibits the healthfulness of organizational conflict, constructive advice, scenario planning and the flexibility of employing Plans B, C and D, you have created a strong foundation – a far different and more effective approach than the “My way or the highway” thinking.
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7 Steps to Take As Your Firm Grows

A bigger firm needs bigger thinking.

By Steven E. Sacks

There has been talk about consolidation within the accounting profession for the last several years. Will the Big 4 become the Big 2, or will there be the Big One (from a non-nuclear perspective, of course)?

MORE: Today’s Workplace Challenge: Communicating Across Generations, Cultures, and Diversity | The Damocles Sword of Staff Retention | Does Your Board Know Its Role? | Five PowerPoint Rules to Live By | Your Firm’s Biggest Assets Walk out the Door Every Day | Can We Please Refer to Accounting as a Profession?
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Or, on the other hand, will there be a combination of regional firms whose size will be in the neighborhood of the Top 10 or Top 15 firms that are considered super-regional firms – and who may consider themselves direct competitors to the Big 4?
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Today’s Workplace Challenge: Communicating Across Generations, Cultures, and Diversity

Young businessman typing on smartphoneOur daily communication must include a modicum of respect because we deal with people of all generations and cultures.

By Steven E. Sacks

Today’s workplaces are not only multigenerational workplaces, but they are also multicultural. We can't take for granted that we'll be understood, or that we understand. It takes work. Here's how to start.

MORE: The Damocles Sword of Staff Retention | How Enthusiastic Is Your Staff? | Can You Recite Your Mission Statement? | Your Firm’s Biggest Assets Walk out the Door Every Day
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

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The Damocles Sword of Staff Retention

Sword hanging over businessman running with briefcaseDon't wait for exit interviews; conduct retention interviews.

By Steven E. Sacks

There is an old adage: “You don’t know what you have until it’s gone.” This covers everything from people to technology and things in between.

MORE: How Enthusiastic Is Your Staff? | Negotiate For Success, Not a ‘Win’ | Does Busyness Really Mean Productivity? | So Much to Do and So Little Time: Achieving Success in the C-Suite
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Some people might make the argument they know or knew what they had, they just always thought they would have it – whatever “it” is.
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How Enthusiastic Is Your Staff?

Steven Sacks: "Creating a workplace that allows open and honest communications will go a long way toward employee retention – one of the biggest challenges facing firms and companies today."More enthusiasm = more productivity and profitability.

By Steven E. Sacks

Did you ever take a survey of your firm’s staff to gauge its level of job satisfaction or how enthusiastic it is about working in your firm or company?

MORE: Negotiate For Success, Not a ‘Win’  | Does Your Board Know Its Role? | Can You Recite Your Mission Statement? | Does Busyness Really Mean Productivity? | Five PowerPoint Rules to Live By | Your Firm’s Biggest Assets Walk out the Door Every Day | So Much to Do and So Little Time: Achieving Success in the C-Suite | Can We Please Refer to Accounting as a Profession?
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Every so often you should conduct a survey that asks anything ranging from clarity of purpose and level of commitment to flexibility and advancement. It costs nothing to do but will yield important anecdotal data to be addressed by senior leadership. You may find that staff wants more input on developing business or increased exposure to clients and customers.
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