Training Cutbacks at IRS Hurt Everybody

What you get for $87 per employee. By Rick Telberg CPA Trendlines What could be more frustrating than calling the Internal Revenue Service 14 times before finally getting through to an agent—and then the agent tries to answer your question … Continued

Can the IRS Improve Its Phone Service?

By Rick Telberg CPA Trendlines When the Internal Revenue Service launched its “Future State Initiative” in 2016, it promised a new and admirable level of service. From then on, taxpayers could expect the same level of service when dealing with … Continued

When Clients Face ‘Unreal’ IRS Audits

IRS adopts confusing, misleading terminology. But it’s all very real. By Rick Telberg CPA Trendlines Tax professionals and accounting firms need to be aware that their clients may face two kinds of Internal Revenue audits: Real and Unreal. Really. SPECIAL … Continued