Topic: cliet

CCH’s Kevin Robert: How Client Portals Solve a Client Service Puzzle [VIDEO]

Are portals part of your client service strategy yet? In this series of soundbites from his keynote speech at the annual CCH users’ conference, CCH Wolters Kluwer CEO Kevin Robert starts by challenging accountants to understand their clients’ service needs. He argues that portals are now an essential part of delivering a full range of client services, delivered the way the client may prefer: .

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