Clayton Oates: One Way to Keep Clients for Life
Play the infinite game and 11 more takaways
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The Disruptors
With Liz Farr for CPA Trendlines
“We’re ultimately in the people business. We’re in the relationship-building business. We just happen to do accounting.”
That’s how Clayton Oates, the founder of QA Business, views the accounting profession.
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Oates also believes accountants can choose whether they are playing a finite, zero-sum game with clients or the infinite game, which continues forever and results in an abundance forever mindset with clients, who will then be your clients for life.