Five Software Vendors Win Top Honors in CPA Firm Survey

Winners: Intuit, CCH, Thomson, Accountants World,, XCM

By Randy Johnston and Leslie Garrett
Accounting Firm Operations & Technology Survey

Intuit, CCH, Thomson, Accountants World,, and XCM are the winners of the 5th Annual Accounting Firm Operations and Technology (AFOT) Survey Awards.

The report is available for purchase exclusively from CPA Trendlines at

In the survey, respondents identify the software used in their accounting firm that has the greatest impact on their firm's profitability, risk mitigation, and productivity.

The 5th Annual AFOT Survey results book will be released in May 2018. Respondents selected award-winners in each category from a list of 87 accounting firm software products.

This year’s survey showed the most significant change in all survey years. Firms are questioning the status quo and want to buy new technology in all practice areas while actively looking for solutions.

The award-winning vendors are recognized by their customers for having the greatest positive impact on their business in three critical business areas.

If you are using or considering one or more of these award-winning software products in your firm, you are selecting some of the leading providers’ solutions, as voted on by an audience of your peers.

Respondents select three software vendors, one winner in each award category, resulting in an award-winning software identified for all sizes of firms participating in the survey.

These awards are valued by accounting professionals because they are bestowed on a vendor by the people in the trenches using their software day-in and day-out.

The AFOT Survey is produced independently and garners participation from firms of all sizes across the United States. Due to the methodology the survey founders use to collect data from firms nationally, this survey data remains the most valid data produced concerning the general accounting firm population.

Every year of the AFOT survey provides a new insight on shifts in the profession. If a CPA firm is trying to understand what peers are using in their practices and wants to spot action items for improving their practices, the AFOT survey is a great place to look and learn.

Information about the Accounting Firm Operations and Technology Survey

The 90-question survey launches every October and closes in January. The survey contains multiple choice questions designed for accounting, tax and bookkeeping professionals working in firms of all sizes. Survey respondents who complete the survey are given a free copy of the survey results eBook from the survey founders ($495 value). The survey results book includes multiple years of data, survey results by size of firm and trend-line commentary from the survey founders allowing those who read it to benchmark their firm and recognize trends that rise and fall year-over-year.

The survey includes questions in the following areas:

· Demographics

· Practice Management

· Technology Management

· Operating Systems

· Computer Hardware

· Application Software

· File and Data Storage/Management

· Remote Access/Internet/Telecommunications

· Technology Spending, Decision-making, Annoyances, and Trends

About the Survey Founders

Randy Johnston is CEO of Network Management Group, Inc. (NMGI), a company he helped to create in 1983. Johnston is renowned throughout North America for consultation he provides on operations and technology, while also serving hundreds of CPA firms by proactively managing their technology. Johnston provides insight and guidance for firms of all sizes interested in growth, profitability, mergers, and acquisition.

Dr. Leslie Garrett is the CEO and Founder of Insight Research Group, founded on the principle of providing valid, unbiased and actionable data. Research conducted by IRG entails carefully selected survey methodology to bolster confidence and ensure valid results for the population being measured.