Zoom Improves Privacy and Security

Changes should reassure many.

By Rick Richardson

Given the level of concern many users have had with Zoom’s security and privacy, the company has been hard at work during the first two weeks of April to bring better control to its videoconferencing software. The first changes transformed the safety profile of using its service, albeit with additional overhead for hosts and people joining meetings.

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On April 8, Zoom’s CEO, Eric Yuan, told NPR, “When it comes to a conflict between usability and privacy and security, privacy and security (are) more important – even at the cost of multiple clicks.”