6 Types of Non-Listeners

Woman on phone ignoring man across tableYou know the phrase: We hear but do we REALLY listen?

By Steven E. Sacks
The NEW Fundamentals

Do you ever find yourself speaking to someone and notice that they are battling you and their iPhone? A quick glance here, a one- or two-word text response there. Unfortunately, it is the new normal – whether in business or in our personal lives.

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Those of us who encountered different forms of technology tools and platforms during the second half of our careers still believe that effective interpersonal communication still counts for something. Of course, in this era of uncivil discourse, speaking over one another has, too, become the new normal.