Accodex Sets Up a Platform for Practice Management

Portrait of Chris Hooper
Hooper

The goal: admit new partners without bottlenecks.

By Kayleigh Padar

Chris Hooper, the CEO and managing partner of Accodex, recently redesigned the firm’s business model to respond to clients’ changing accounting needs. The firm operates in four areas: the United States, the United Kingdom, Australia and the Philippines. It is made up of over 50 employees.

MORE ON RADICALISM: The Persona: A Closer Look | Happy Tax: Why You Need to Know Its Name | 3 Challenges in Shifting to Product Management | Tips from a Veteran Product Manager | Productized 1099s the New Vision Way | Karbon Builds a Practice Management Platform on Steroids | Why Our Clients Need Us to Be Radical | Introducing the Fifth Radical Tenet: The Business Model | Dear Midsized Firms: Yes, You Can Change
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“I started with a small practice in 2011 in Australia,” Hooper said. “It was 100 percent cloud, fixed fee, global from the get-go. There wasn’t really a need to change those fundamentals.”
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Happy Tax: Why You Need to Know Its Name

Fixing the broken retail tax prep model.

By Kayleigh Padar

What if tax CPAs charged labor for a platform and were not even a firm, but part of a franchise and technology play?

MORE ON RADICALISM: Product Management: Start with These 6 Steps | CSH’s Brad Self on Revolutionizing HR | Father, Son Team Up to Capitalize on Capacity | Going Deeper into Product Management | Dean Quiambao: ‘If You’re Not Disrupting, You’re Not Doing It Right’ | Josh Zweig’s LiveCA Offers New Thinking from the Ground Up | How ‘Agile’ Applies to CPA Firms
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This is the story of Happy Tax. And it is changing the nature of our business as we know it.
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CSH’s Brad Self on Revolutionizing HR

Portrait of Brad Self
Self

"We need to make sure we're engaging our employees."

By Kayleigh Padar

Brad Self, CPM, Ed.E, MAS is the chief talent officer at the accounting firm Clark Schaefer Hackett. CSH has worked extensively on revolutionizing processes in the HR space.

MORE ON RADICALISM: 3 Challenges in Shifting to Product Management | Product Management Meets Strategy | Transitioning to Radical: How Carl Famiglietti Did It | How to Develop Productized Services | Firm Product Management Is the Way to the Future | 10 Steps to Start Innovating | The Value of New Ideas
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“We wanted to be a firm where people feel like they can come and they are,” said Self. “They can thrive, they can grow. Our growth model was always, in past years, clients first, but the relationship with our people in the offices always was subpar. For many different reasons. And the focus was never on our own people, but always on the clients.”
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Father, Son Team Up to Capitalize on Capacity

Portrait of Bernie Ackerman
Bernie Ackerman

It's about spreading change.

By Kayleigh Padar
From Success to Significance: The Radical CPA Guide

Jason Ackerman and Bernard Ackerman run the firm BNA CPA together as a dynamic family duo. Based in Rock Hill, SC, the firm consists of 20 employees and is modernized, offering flexible schedules to its employees and choosing value pricing over timesheets.

MORE ON RADICALISM: Tips from a Veteran Product Manager | Transitioning to Radical: How Carl Famiglietti Did It | How to Develop Productized Services | Firm Product Management Is the Way to the Future | 10 Steps to Start Innovating | The Value of New Ideas
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“My dad has always had a progressive mindset,” said Jason Ackerman. “He has always had the mindset that anybody can contribute to the team and he really focuses on the team culture.”
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Transitioning to Radical: How Carl Famiglietti Did It

Portrait of Carl Famiglietti
Famiglietti

No timesheets. No titles.

By Kayleigh Padar
From Success to Significance: The Radical CPA Guide 

“The position makes the person,” said Carl Famiglietti, managing partner of Moody, Famiglietti & Andronico, a 160-person firm located in Tewksbury, MA. His firm has undergone Radical changes since he took the helm in 2004, a time that he calls “The Reset.”

MORE ON RADICALISM: Going Deeper into Product Management | Productized 1099s the New Vision Way | Karbon Builds a Practice Management Platform on Steroids | Why Our Clients Need Us to Be Radical | Introducing the Fifth Radical Tenet: The Business Model
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Famiglietti has learned a lot as he has focused on building an organization for perpetuity.
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Dean Quiambao: ‘If You’re Not Disrupting, You’re Not Doing It Right’

Portrait of Dean Quiambao
Quiambao

Tip you can use: an integration team for mergers.

By Kayleigh Padar
The Radical CPA Guide

Dean Quiambao, a CPA and business development partner at Armanino LLP, a Top 25 firm, works hard to incubate revolutionary ideas within his firm to help it grow and modernize as the world around him changes.

MORE ON RADICALISM: Karbon Builds a Practice Management Platform on Steroids | Firm Product Management Is the Way to the Future | 10 Steps to Start Innovating | The Value of New Ideas | The Radical Road to (Business) Transformation | The Radical CPA: Always Changing
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“Do your activity, because activity breeds activity,” said Quiambao. “And I say this all the time, you keep hitting singles and the next thing you know you're going to pop a triple out of nowhere. You're going to make your own luck, you're going to make something happen because you're constantly doing something.”
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Karbon Builds a Practice Management Platform on Steroids

Portrait of Ian Vacin
Vacin

Cofounder Ian Vacin explains the value of connectedness.

By Kayleigh Padar
The Radical CPA Guide

Ian Vacin is the cofounder and vice president of product marketing at Karbon, a software designed to help firms improve their processes. He described why process improvement is vital to a functioning firm.

MORE ON RADICALISM: Firm Product Management Is the Way to the Future | Josh Zweig’s LiveCA Offers New Thinking from the Ground Up | How ‘Agile’ Applies to CPA Firms | Our Pain Points Are Opportunities | Transitioning to a Radical Firm: Bringing a Legacy Customer Along
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“You can't keep operating at the same pace using the existing processes that you have today,” Vacin said.
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Josh Zweig’s LiveCA Offers New Thinking from the Ground Up

How does your firm define itself?

By Kayleigh Padar
From Success to Significance: The Radical CPA Guide

Josh Zweig CPA CA LPA CoFounder
Zweig

Josh Zweig is the co-founder of LiveCA LLP, a Canadian chartered accounting firm of about 40 people that is run remotely, without a traditional office building. It's all virtual – a work anywhere business. Three years ago, the entire business was just a sole proprietorship; now it is bringing in millions of dollars of revenue.

MORE ON RADICALISM: Our Clients Need Us to Be Radical | 10 Steps to Start Innovating | The Value of New Ideas | The Radical Road to (Business) Transformation | The Radical CPA: Always Changing
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The firm’s biggest challenge is recruitment. “For smaller firms that don't have 20 college reps to go down to every school and recruit, it becomes increasingly hard to get word out that there is an alternative here for people,” Zweig said.

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