Set Your Staff on the Right Course

People standing, holding food and talkingHelp them develop soft skills.

By Steven E. Sacks

In the famous words found in Alice in Wonderland, “If you don’t know where you are going, any road can take you there.”

MORE: How Does Your Firm Leverage Its Talent? | Retention Starts with the Hiring Interview | The New Way to Handle Exit Interviews | Who’ll Quit Next? | Strengthen Your Firm’s Screening Practices | Smart Trust in the Workplace | What Aspiring Accountants Need to Know
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This is a lesson Alice learned much to her frustration. This, too, can be frustrating for professionals entering the workforce, especially in CPA firms. Firms often are not clear about establishing and communicating expectations for their new hires. The focus on billable hours takes precedence over building professional and personal growth.

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Steven Sacks

The author: Steven E. Sacks, CPA

About the Author

Steven Sacks, CPA, CGMA, ABC, has been at the forefront of the accounting profession for 30 years.

He is the author of
"The NEW Fundamentals: Practical Guidance for Today’s Accounting Firms,"
available here from CPA Trendlines.

Buy now | Learn More

Click here for more by Steven Sacks

His involvement included the development of the first set of consulting standards, the creation of the Accredited in Business Valuation credential, the publication of practice management guides and award-winning newsletters, and addressing business development and organizational management in both the public and private sectors. He has served professional service firms and membership associations through the deliverance of leading-edge conferences, presented to colleges and universities on careers in accounting, and created workshops, webinars, and webcasts on a variety of accounting and consulting topics.

As the CEO and founder of Solutions to Results LLC, Steven assists professional service firms and organizations to solve the challenges of human capital development, workplace culture, and developing effective internal and external communication strategies and techniques. Previously, as executive director of Moore Stephens North America, he served CPA firms with conferences, webinars, workshops, various communication vehicles (including a multi-year, award-winning association newsletter), and a skills database for the development of domestic and international engagement referrals. At the AICPA, he developed strategies and business plans for growing the consulting services membership section; published technical service and practice management guides; participated in the creation of the first set of standards for consulting services; led the creation of the Accredited in Business Valuation credential; developed niche conferences in valuation, litigation support and forensic services; and presented to colleges and universities about CPA consulting careers.

Click here for more by Steven Sacks