Ask This Before Clients Do

Stack of cards labeled with question marksPlus some suggested answers.

By Ed Mendlowitz
Tax Season Opportunity Guide

Here are two questions to ask yourself:

  1. Why should clients use you?
  1. Why should staff want to work for you?

MORE: 41 Items to Check on Business Tax Returns | 9 Overlooked Tax Season Resources | What’s NOT to Like about Tax Season? | Can Your Reviewers Answer These 10 Questions?
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You should be clear on the responses to the above two questions. If you can’t clearly articulate the reasons clients should use you and why staff would want to work for you, then why should they?
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COVID Drowns IRS in New Filings

data chart
Data for the week ending April 17, 2020.
* Total includes returns filed to obtain Economic Impact Payments by those who would not usually file income tax returns.

Why not? Submissions are way down.

BUSY SEASON BAROMETER
How’s COVID-19 impacting your firm?

Join the survey. Sound off. Get answers.

By Beth Bellor

Coronavirus hit IRS data in a couple of ways this week.

People who don’t ordinarily file income tax returns, but did so to obtain economic impact payments, boosted filings higher than they might have been for the week ending April 17, the latest data. In addition, visits to IRS.gov shot up 77 percent over 2019 – the Get My Payment link surely was part of that picture.

MORE: 2020 Tax Season Comes to a Screeching Halt | The Tax Season 2020 Dumpster Fire | Tax Pros Fall Behind 6.2% in Returns Filed | Tax Pros Trail by 908,000 Returns | Tax Pro IRS Filings Lag by 532,000 | Tax Pro E-Filings Lag by 512,000 Returns | Tax Pros Kick into High Gear | Slow Start for Tax Pro E-filing | Data Points Down as Tax Season Opens | The Fight for New Tax Clients
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The Internal Revenue Service reported receiving 116 million individual income tax returns, down 15.5 percent. It had processed 106.6 million returns, up 18.5 percent.
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The Tax Season 2020 Dumpster Fire


Coronavirus crushes tax prep.

How’s COVID-19 impacting your Busy Season?
Join the survey. Sound off. Get answers.

By Beth Bellor

Slammed by the COVID-19 crisis, Tax Season 2020 has gone off the rails.

Tax return filing activity is trending down, and who can blame filers? With an automatic three-month extension, those who owe taxes have no incentive to file anytime soon. And practitioners are consumed with protecting their firms and rescuing their clients.

MORE: Tax Pros Fall Behind 6.2% in Returns Filed | Tax Pros Trail by 908,000 Returns | Tax Pro IRS Filings Lag by 532,000 | Tax Pro E-Filings Lag by 512,000 Returns | Tax Pros Kick into High Gear | Slow Start for Tax Pro E-filing | Data Points Down as Tax Season Opens | The Fight for New Tax Clients
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

That may be impacting numbers for e-filings by tax professionals, which are down in double digits. Perhaps those whose dealings are complex enough to need assistance are seeking appointments in June now.
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Tax Pro E-Filings Lag by 512,000 Returns

Data chart
2020 FILING SEASON STATISTICS: Cumulative 3/8/2019 vs. 3/6/2020

As do-it-yourselfers surge by more than a million.

Busy Season Barometer:
How Does This Year’s Busy Season Compare to Last Year’s?
Better,  Worse, or About the Same?

By Beth Bellor

Tax professionals are losing their share of the e-filing market this tax season, dropping to 48.5 percent of all returns e-filed, down slightly more than one percentage point from the same time last year.

More Tax Season 2020:  Tax Season Turns Ugly under CoronavirusTech Tools for Working through the Coronavirus  |  What’s NOT to Like about Tax Season?   |  Why ‘Tick and Tie’ Needs to Die   |  Lessons from the Trenches of Tax Season   |  Coronavirus Rattles Tax Season   |  Tax Season Funnies: The ‘Service’ in IRS   |  Can Your Reviewers Answer These 10 Questions?   |  Top Tech Choices for the Virtual Firm  |

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The IRS had received 68 million individual income tax returns as of March 6 – the latest data available – up 0.4 percent from the same period in 2019. The agency had processed 65 million returns, down 0.5 percent.
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Why ‘Tick and Tie’ Needs to Die

Businessman shaking hands with grim reaperA rundown of seven types of tax return reviews.

The CPA Trendlines Busy Season Barometer
Benchmarks, trends & analysis

Join the survey. Get the results.

By Ed Mendlowitz
How to Review Tax Returns: The Field-Tested Update

There are numerous ways to review tax returns. Most reviewers have their own techniques, and some alter these based on

  • the type of or size of the return, or
  • who the preparer is or
  • who the partner in charge of that client is.

MORE: Use Tax Return Prep for Training and Growth
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There is nothing wrong with this as long as the reviewer is experienced and really knows their stuff.
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Data Points Down as Tax Season Opens

Data chartDIYs, refunds are up.

The CPA Trendlines Busy Season Barometer: New year, new strategies?
Join the survey. Get the results.

By Beth Bellor

Filings were behind last year’s marks as tax season opened, according to the IRS, and pros handled about 35 percent of e-filings.

MORE: The Fight for New Tax Clients | 5 Tax Review Keys | Treat Review Procedures Like Quality Control |  SURVEY RESULTS: Tax Pros Forecast a Better 2020 |  Can the IRS Enforce the Tax Code? |  Tax Pro’s Upbeat on Cusp of Busy Season |  Use Tax Return Prep for Training and Growth |  IRS Undertakes Overhaul  | All 2020 Tax Season Coverage
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The Internal Revenue Service received 15.8 million individual income tax returns for the week ending Jan. 31 – the first of the season and just five days long – down by 1.6 percent from the year before. It had processed 12.9 million returns, down 2.7 percent, for a processing rate of 82 percent.
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5 Steps for Tax Season Success

Man talking to woman with checklistApply consistency to service, processes and standards.

By Ed Mendlowitz
Tax Season Opportunity Guide

One way to guarantee extra work is to have everything always done differently each time it is done.

MORE ON TAX SEASON: Help Tax Clients Help You | 3 Steps to Tax Season Happiness | 12 Ways to Have More Fun This Tax Season | Bill with the Tax Return, Get Paid Faster
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Not establishing uniform procedures is bad business and unnecessarily consumes part of your life. Consistency in performance reduces work and review time and creates a greater reliance on the staff people.
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