Seven Steps to Indispensability

two women sitting across a desk from one anotherAnd the six benefits that will accrue.

By Gary Bolinger
Profit in Disruption

Being seen by a client as indispensable has at its core two factors:

  • the client’s perception that you understand their most important things and
  • that you are key to helping them achieve them and stay on track.

MORE: How Do You Rate on the 34 KPIs for Client Relationships? | The Key that Unlocks Client Advisory Services | If You Can’t Explain It, No One Will Buy It | The Three Types of Advisory Services Clients Need Today
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Success is a perception that varies with individuals. For control freak entrepreneurs, feeling successful is a big deal and if we can help them feel more in control and thus more successful, then we are well on the way to them seeing us as indispensable.