Loren Fogelman: Stop Undercharging and Start Being Client-Centered

Stop letting your business and career “suck the life out of you.”

This video is a preview. The complete video episode, with commentary and transcript, is first available exclusively to PRO Members. The podcast version will be available everywhere you get your podcasts.


The Disruptors
With Liz Farr

Loren Fogelman is on a mission to help accountants and bookkeepers build businesses that “don’t suck the life out of you.” As Fogelman says, “How much can you actually give up your personal life before it’s not sustainable any longer?”

MORE PODCASTS and VIDEOS: Dawn Brolin Says Grow Your Firm by Shrinking ItJason Blumer & Julie Shipp: Move Leaders Out of Client Service | James Graham: Drop the Billable Hour and You’ll Bill MoreKaren Reyburn: Fix Your Marketing and Fix Your Business | Giles Pearson: Fix the Staffing Crisis by Swapping Experience for Education | Jina Etienne: Practice Fearless InclusionBill Penczak: Stop Forcing Smart People to Do Stupid WorkSandra Wiley: Staffing Problem? Check Your Culture | Scott Scarano: First, Grow People. Then Firm Growth Can Follow |

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According to Fogelman, a keynote speaker and one of America’s top-ranked business coaches for Business Success Solution, “At least 57% of firm owners are undercharging for their services.” She encourages professionals to double or even triple their fees, which frees up time so they can provide client-centered services and “go back to the gym or spend more time with your family or take that much-needed vacation.”

The highly-sought business coach has several methods her clients use to earn more, work less, and have more quality time for themselves.

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Brannon Poe: Grow Your Business by Preparing to Let it Go

The two big metrics and 12 more takeaways.

This video is a preview. The complete video episode, with commentary and transcript, is first available exclusively to PRO Members. The podcast version is available everywhere you get your podcasts.

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The Disruptors
With Liz Farr

After helping people buy and sell accounting firms for years, Brannon Poe realized he was sitting on a treasure trove of valuable information that could help firm owners who were “motivated to change their practices for the better.” He’s leveraged those insights into a coaching program for accountants (Accounting Practice Academy) and several books. His latest book, Prepare Your CPA Firm for Sale, describes the process of transforming a firm into one that buyers willingly pay top dollar for.

MORE PODCASTS and VIDEOS: Dawn Brolin Says Grow Your Firm by Shrinking ItJason Blumer & Julie Shipp: Move Leaders Out of Client Service | James Graham: Drop the Billable Hour and You’ll Bill MoreKaren Reyburn: Fix Your Marketing and Fix Your Business | Giles Pearson: Fix the Staffing Crisis by Swapping Experience for Education | Jina Etienne: Practice Fearless InclusionBill Penczak: Stop Forcing Smart People to Do Stupid WorkSandra Wiley: Staffing Problem? Check Your Culture | Scott Scarano: First, Grow People. Then Firm Growth Can Follow |

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Poe recommends that firm owners start planning for an eventual sale well before they’re ready to leave. “I think the biggest mistake that I see often is they don’t do any planning,” Poe says. Starting the planning process three to five years ahead gives firm owners time to change things, including getting alignment on the timetable and price with other partners, which may be a tricky issue.

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Disruptors: Dawn Brolin Says Grow Your Firm By Shrinking It

Make life at work better for yourself, your team, and your clients.

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The Disruptors
With Liz Farr

Dawn Brolin, CPA, CFE, intentionally shrank her firm, Powerful Accounting, from 11 to three team members, the opposite of the way most firms grow. She also drastically cut her client list, while nearly tripling her fees from a select group of just 19 clients.

I decided I wanted to change my life,” Brolin says. “I want to change my staff’s life. And I want to change the way my clients work with me where they weren’t worried about getting a bill because they called me and asked me a question.”  

MORE PODCASTS and VIDEOS: Jason Blumer & Julie Shipp: Move Leaders Out of Client Service | James Graham: Drop the Billable Hour and You’ll Bill MoreKaren Reyburn: Fix Your Marketing and Fix Your Business | Giles Pearson: Fix the Staffing Crisis by Swapping Experience for Education | Jina Etienne: Practice Fearless InclusionBill Penczak: Stop Forcing Smart People to Do Stupid WorkSandra Wiley: Staffing Problem? Check Your Culture | Scott Scarano: First, Grow People. Then Firm Growth Can Follow |

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Part of that change in Dawn’s life was her passion for coaching college softball, where she serves as the team’s Designated Motivator. Because softball season overlaps with tax season, she leaves the office at 2 PM, five days a week. No one in her firm works more than 35 hours a week.  

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Disruptors: Nicole Davis & JW Davis Show How to Create Your Own Pipeline

Change your business model, change your life.

Subscribe to CPA Trendlines podcasts anywhere: Apple, Google, Spotify, iHeart, Deezer, Amazon Music and Audible, Player FM, Audacy, Gaana (India), and Boomplay (Africa).

The Disruptors
With Liz Farr

What would an accounting firm look like if you had never worked in public accounting? Because Nicole Davis, CPA, and JW Davis, a registered investment advisor, didn’t follow the traditional path to firm ownership. They reimagined what a firm could look like, starting from a blank canvas instead of the regimented, structured, paint-by-numbers design of traditional accounting firms.

MORE PODCASTS and VIDEOS: Dawn Brolin: Grow Your Firm By Shrinking It |Jason Blumer & Julie Shipp: Move Leaders Out of Client Service | James Graham: Drop the Billable Hour and You’ll Bill MoreKaren Reyburn: Fix Your Marketing and Fix Your Business | Giles Pearson: Fix the Staffing Crisis by Swapping Experience for Education | Jina Etienne: Practice Fearless InclusionBill Penczak: Stop Forcing Smart People to Do Stupid WorkSandra Wiley: Staffing Problem? Check Your Culture | Scott Scarano: First, Grow People. Then Firm Growth Can Follow |

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Nicole is the founder and principal of Butler-Davis Tax & Accounting in the Atlanta area, while JW is the CEO.

Like many Disruptor-led firms, JW explains that ”one of the really big things we focus on was work-life balance.” Nicole adds, “If your culture is one of stress and long hours, then you really need to rethink your business model.”

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Disruptors: Chase Birky Builds the Anti-CPA Firm

Don’t reinvent the wheel. Join a better wheel. 

Subscribe to CPA Trendlines podcasts anywhere: Apple, Google, Spotify, iHeart, Deezer, Amazon Music and Audible, Player FM, Audacy, Gaana (India), and Boomplay (Africa).


The Disruptors
With Liz Farr

Chase Birky wanted “a better way to CPA,” so he and co-founder Max Fritz created Dark Horse – the “anti-CPA firm,” which would be “the opposite of what a client would expect of a CPA firm, of what talent expects of a CPA firm.” Dark Horse democratizes access to the resources, tools, and technology available to larger firms so sole practitioners and small firms have an easier path to the modern CPA firm.

MORE PODCASTS and VIDEOS: Jason Blumer & Julie Shipp: Move Leaders Out of Client Service | James Graham: Drop the Billable Hour and You’ll Bill MoreKaren Reyburn: Fix Your Marketing and Fix Your Business | Giles Pearson: Fix the Staffing Crisis by Swapping Experience for Education | Jina Etienne: Practice Fearless InclusionBill Penczak: Stop Forcing Smart People to Do Stupid WorkSandra Wiley: Staffing Problem? Check Your Culture | Scott Scarano: First, Grow People. Then Firm Growth Can Follow |

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Dark Horse was born out of the realization that small businesses were underserved by their accountants. Many small business owners have “these horror stories about the large firm that deprioritizes them and charges them an arm and a leg, or the one-off practitioner or micro firm that wouldn’t return their emails or phone calls, and never provides advice, just tells them to sign on the dotted line,” Birky says.

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