The odds are, it’s YOU! Finance execs pass judgment on hiring, firing outside CPA firms. by Rick Telberg For the Finance Executive Who decides which CPA firm to hire? The Chief Tarot Officer? The Vice President of Entrails Interpretation? The … Continued
It’s the “little things” that count toward keeping clients happy. by Rick Telberg You already know what it means to be a professional. It starts with technical competence, personal integrity, a commitment to the public trust and putting the client’s … Continued
FREE! Technology Issues, Trends and Strategies in the Mobile CPA Workforce FREE! DOWNLOAD NOW EXECUTIVE SUMMARY Prepared by Rick Telberg, Principal Bay Street Group LLC FREE! DOWNLOAD NOW KEY FINDINGS ? 84% of respondents spend at least half their time … Continued
CPAs in industry furnish friendly advice to CPAs in practice: Mind your P-Q-R-S-T-U’s.
by Rick Telberg
At Large
The customer’s always right, right?
Right.
Or so think the customers. And what the customers think counts a lot because they’re your best sales reps, especially when someone asks them to recommend a tax or accounting firm.
How worrisome it is, then, that fully half ? precisely half ? of surveyed chief financial officers, chief executive officers, finance managers, staff and business owners would not recommend their own outside CPA firm to their closest friends, according to our ongoing study.
Yipes! What are these people saying? Statistically, there’s a 50-50 chance they’re directing potential clients to other firms. READ MORE →
Hint, hint: It’s not just the money. Staff retention secrets: What’s yours? Download “Staff Management Do’s and Don’t’s.” by Rick Telberg On Careers Nothing ? really, nothing ? hurts a CPA office as much as losing a good employee? except … Continued