Listen, learn and anticipate client needs.
How? Join the study. Get the answers.
by Rick Telberg
At Large
Not to sound too much like your mother or anything, but couldn’t you do a little better job at your job? Couldn’t you do a little more to satisfy your clients?
We think that’s a good question. So we’ve been asking and we’ve been looking for what CPAs have to say about keeping clients satisfied.
Employees Place Value on Compensation and Benefits
Alexandria, Va. [SHRM.org] – Nearly eight out of 10 employees report overall satisfaction with their current positions, according to Society for Human Resource Management.
Compensation/pay, benefits, job security, flexibility to balance work/life issues and communication between employees and senior management were the top five contributors to job satisfaction, according to employees. The top five employee aspects mirror last year’s findings; the main difference was that communication between employees and senior management replaced feeling safe in the work environment as the fifth important aspect.
