CFOs Prowl for Payroll Solutions

About one in three may be looking to change systems. How do CFOs choose a new payroll vendor? Join the study. Get the answers.

by Rick Telberg
For the Finance Executive

For a long conversation, ask a corporate finance manager or CFO how he or she feels about his or her company’s payroll system. We got an earful when we did that in our online survey.

“One thing — that’s too tough,” Angela Robinson, a CPA financial manager with Flaherty & Collins Properties in Indianapolis, Ind., responded when asked in our ongoing survey to identify what needs to be improved with her office’s payroll system. She finally boiled her down wish list to better response time and accuracy from vendors’ customer support operations. Several other respondents echoed the same two concerns.
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