What Do You Mean They’re Not My Clients?

No, you don’t OWN your clients.

by Jason M. Blumer, CPA/CITP
Founder, THRIVEal +CPA Network
Chief Innovation Officer, Blumer & Associates CPAs

Jason M. Blumer
Jason M. Blumer

I’m learning a lot these days. For instance, I’ve learned the value of where my real assets are found.

An Australian colleague said he doesn’t call his clients “his” anymore.  That is, he has realized something that many of us in the business are slow to accept – your clients are not your property and you do not own them.  Ouch.

Why Do I Believe This?

Before we hit some practical aspects to this truth, let me discuss the deeper reasons for this new belief.  With the Accountancy Revolution, I’m seeing that clients, or customers as I like to call them, have the freedom to make their own choices for their service providers. And I now believe this deeply.