Cutting it is the shortest route to happier clients.
By Frank Stitely
The Relentless CPA
Todd Rundgren sang, “I don’t want to work. I just wanna bang on the drum all day.”
I agree with half of that. I don’t want to work. However, I want someone else to bang on the drum all day for me. I’m not that ambitious.
The key to achieving Hall of Fame-level laziness is delegation.
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If I have no ambition to do anything, but want things to get done, someone else must do them. Similarly, effective practice management is putting the right people in the right places accomplishing the right tasks at the right times. That’s a pretty damn good definition of effective laziness as well. There’s a subtle genius in that.
For example, our firm was looking at acquiring a really nice firm, where the two partners were working 100-hour weeks during tax season. As a result of the acquisition, they wanted to work fewer hours. They were preparing the vast majority of tax returns themselves, so we suggested having them act as reviewers instead. That would also transfer knowledge of the clients from them to us – a central objective of any successful acquisition.
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