Feeling the frustration?
by Dustin Hostetler
How many times has your CPA firm implemented a process change or new technology, only to find out on the back-end after implementation, that only a fraction of the firm is following the new process or using all the features?
If you answered something along the lines of “all the time” don’t worry, you are not alone. Obtaining the much needed buy-in for process and technology improvements within firms is a concern I hear regularly.