Overcoming Your Clients’ Worst Fears

How to help them take initiative and allow you to be proactive.

By Hitendra Patil
Pransform Inc.

Neuroscience studies have shown that fear is a far bigger driver than we would ever care to admit. According to Kevin Hogan, author of The Science of Influence: How to Get Anyone to Say “Yes” in 8 Minutes or Less!, “most people react to the fear of loss and the threat of pain in a much more profound way than they do for gain. They overemphasize the importance of pain by about 2.5:1 in decision making.”

Your customers and prospects fear that their actions or inactions will cause bad things to happen, or bad things can suddenly happen to them. It’s therefore important to ask yourself what sort of problems your potential clients are facing during current times. If you can identify their true fears and show them how you can remove the possibility of loss, you are one step ahead of your competitors.