By Ed Mendlowitz
The CPA Trendlines Practice Doctor
QUESTION: I have many small business tax clients and seem to lose them as they grow. I provide good service, never have extensions and call the clients in July to see if I can update their books and in December if they want any year-end tax planning. What else can I do?
RESPONSE: Based on our conversation, you are their tax preparer and they do not think of you as their “accountant” or business advisor. And based on what you told me, you aren’t, although you obviously have the skills.