The Internal Revenue Service appears to be making a big mistake in trying to digitize its outreach and education efforts and to outsource education to tax preparers and related organizations.
In the absence of IRS assistance, tax preparers and CPA firms can expect an influx of taxpayers seeking help. This could be a boon for the industry, but it could also be a seasonal headache for tax pros who can’t bring themselves to charge for quick bits of advice.
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