2020 Outlook: Demand Is High

AI, blockchain most likely to impact largest firms.

By Chris Frederiksen

What do I see for 2020?

Cybersecurity: There is a heightened awareness around protecting client data and protecting firms from what appear to be increased incidents of hacking. Firms are encouraged to move from in-house servers to entirely cloud-based solutions.

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Tax Season: Most of the firms I work with reported last year as the most brutal tax season on record. This was caused by lack of human resources – especially for firms that still had not adopted outsourcing – coupled with the need to spend extra time to comply with the new tax rules and to explain the changes to clients.