7 Ways to Secure Client Loyalty in Uncertain Times

Businesswoman speaking on phone in officeStay on top of the issues that affect them.

By Carrie Steffen

There is a lot of uncertainty right now. Deadlines are shifting. Rules are changing. Even that which seemed straightforward is open to interpretation (like payroll costs!). There is comfort and security in routine, and now that has been disrupted.

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But now is a perfect opportunity to strengthen client relationships and secure their loyalty. After taking care of your employees and mobilizing for their safety and well-being, your next focus should be clients. Here are some practical actions to take sooner, rather than later.