PPP and CARES: Big opportunities to be trusted advisors.
By Carrie Steffen
The year 2019 seems like a lifetime ago and yet, as I reflect on the year it was, it strikes me that some of the trends we saw clients embrace positioned some firms to pivot more quickly in 2020 than others.
I saw an increased investment in people development – particularly the soft skills that become differentiators. Areas like relationship development, communication, curiosity, and generosity took their rightful place among the areas in which firms invested in developing their people.