Avoiding Projects Hung Up in Process

Businessman with fingers crossed behind backHow to climb out of “done but” hell.

By Frank Stitely
The Relentless CPA

A project hung up in process is one when there is a disagreement as to the status between people involved in a project. For example, a client thinks he has answered your tax return questions, while you believe he has not. Another example is when a tax return preparer believes a return is ready for review while the reviewer does not believe it’s ready.

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The result of a hung-up project is a dead project – one that’s not moving to completion. If a tax return gets hung up, eventually your client calls you, and you get to waste time determining why the project stopped moving. By now, you know this increases WIP and thus decreases turnaround time.