Clients: What Accountants Don’t Understand

Knowing them is just the start.

By Gary Bolinger

You know a lot about your business clients. As a  result of the compliance work you do – tax and financial reporting projects – you do know a lot about your clients. You know about profit and loss. You know about payroll. Certainly, you have some knowledge about vendors and customers, at least from a financial perspective. You have seen marketing budgets, cost of sales and know what occupancy costs are. All of that is good.

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But do you understand your clients? Do you understand your clients in ways that can give you the kind of insight that is needed to indeed be a most trusted advisor? In fact, to be the most valued advisor?