Why Should Clients Keep You?

Most business clients must use an accountant, but it doesn’t have to be you.

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

I met someone one day and asked how she was doing with her accountant. She said everything was fine, but reduced the three interim quarterly visits to once every four months. The year-end work did not change.

MORE: Advice to New Accountants | What Does the Client Want to See? | 6 Ways to Increase Your Fees … If You Dare | The Clients that Got Away | Upselling Made Painless | Boosting a Fixed Fee Substantially | Creative Ways to Retain Staff | What CPAs Can Learn from Lawyers and Doctors
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This got me thinking. Most business clients must use an accountant, but it doesn’t have to be you.
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The 8-Step Method for Launching Client Accounting Services

Start small, learn, and then expand.

By Hitendra Patil
Client Accounting Services

Whether you are thinking of offering client accounting services, have already started offering it or you want to grow your CAS practice or make it more profitable, some proven steps will make your CAS practice shape up in the most optimized way. If you have already started offering CAS, these are the steps that you will revisit from time to time.

MORE: Six Reasons CAS Is King | Who’s Afraid of Client Accounting Services? | What CAS Is … and Is Not | How to Develop the CAS Mindset | The Right Mindset for Client Accounting Services | Client Accounting Services: The Definitive Guide
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There are several steps to get started in CAS and make your CAS practice better. The following details are just a bird’s-eye view of the important aspects of how to create your CAS practice. READ MORE →

Advice to New Accountants

Businesspeople discussing chartsWhat to know when you’re starting out.

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

I was asked to provide advice to people starting out in accounting and am sharing my thoughts here. I get many requests to speak, write and comment on all sorts of areas of practice management. Here is one such interview that hopefully you might find interesting and insightful.

MORE: What Does the Client Want to See? | The Clients that Keep You Awake at Night | Creating a Cross-Selling Culture | Cross-Selling Beyond Your Comfort Zone | A Test of Concentration | Value Pricing in Uncharted Waters
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What is the best career advice you received? Why do you consider it so?
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Step into the Role of a Business Advisor

Portrait of a cheerful businessman smiling at the cameraAre you proactive or reactive?

By Matt Solomon

Once you’re ready to stop depending on compliance work, you’ve got to move your business into another model. You need to be proactive, charge for your value and leverage your existing knowledge and skill set.

MORE: Shift Your Practice: Stop Depending on Compliance Work | Take the Nine-Point Practice Checkup | Three Ways to Leverage Today’s Uncertainties for Renewed Growth
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The business advisory model is your way out of compliance work! You can charge premium prices, work with better clients and be of greater service – while working fewer hours.
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An Alternative to Pro Bono

Businesswoman at crossroads, facing two pathsTry board service instead.

By Ed Mendlowitz
The CPA Trendlines Practice Doctor

QUESTION: Occasionally I receive requests to perform accounting services for free for not-for-profit organizations. I usually ignore them. Do you have any suggestions on how to handle these emails?

MORE: Work the Client Needs … But Won’t Pay For | Advising Estate Executors: The Newbie Guide to Getting Started | 14 Better Uses for Timesheet Data | Tossing Timesheets Is Just the Start | How’s Your Overhead? | 9 Must-Haves for Firm Growth | Collect More by Clearing Up Billing | Envision Your Future, Then Plan for It | 5 Ways to Build Teamwork
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Work the Client Needs … But Won’t Pay For

Young businesswoman putting hand out in "stop" gesture while sipping coffeeMaybe it’s time to part ways.

By Ed Mendlowitz
The CPA Trendlines Practice Doctor

QUESTION: I know that one of my clients needs some extra work done, but they don’t want to pay for it. It is important that this work gets done.

MORE: Advising Estate Executors: The Newbie Guide to Getting Started | 14 Better Uses for Timesheet Data | 9 Must-Haves for Firm Growth | 5 Ways to Build Teamwork
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Do you think I should do it anyway? What is my responsibility?
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Who’s Offering Your Clients PPP Services?

https://www.e-junkie.com/ecom/gb.php?ii=1671049&cl=23704&c=cart&ejc=2&aff=29672084% of your colleagues are.

By Sandi Leyva

Clients have inundated accountants all year with questions and issues about the Paycheck Protection Program (PPP), and no end is in sight.

MORE: PPP Client Fraud: How Much Risk Is Too Much? | Survey: Who’s Not Billing for PPP Services?
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Earlier this year, it was all about loan acquisition. Now, borrowers are gearing up for loan forgiveness and asking their CPAs for assistance.
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What Does the Client Want to See?

The lesson isn’t the investment, it’s the presentation.

By Ed Mendlowitz
Call Me Before You Do Anything: The Art of Accounting

Here is a story of something that occurred in 1980 and became the reason for my understanding of how bond investments work.

MORE: The Clients that Keep You Awake at Night | Clients Don’t Lose Sleep for Overpaying Taxes | When Time-Based Pricing Works | How Auditing Is Like a Pirouette | ¿Que Es Bookkeeping? | Underpaying Others Hurts You, Too | Yes, Christopher Columbus Had an Accountant | 10 Reasons for My Success
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These rules still apply today, so in some measure, I’ve learned a lifelong message.
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Advising Estate Executors: The Newbie Guide to Getting Started

BONUS CHECKLIST: 14 questions to answer.

By Ed Mendlowitz
The CPA Trendlines Practice Doctor

QUESTION: I have a client who became the executor after his mother died.

MORE: 14 Better Uses for Timesheet Data | Tossing Timesheets Is Just the Start | How’s Your Overhead? | 9 Must-Haves for Firm Growth | Collect More by Clearing Up Billing | Envision Your Future, Then Plan for It | 5 Ways to Build Teamwork
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He has a brother and two sisters. They asked me to advise them, but I am not that familiar with handling estates. Is there anything you can tell me to get me started?

ANSWER: It is never good to work on things you are not familiar with, but doing so can provide that familiarity, as long as you cannot do any harm to the client.

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