Make Your Writing Count

Woman working at desktop computerGood writing still takes time and careful consideration.

By Steven E. Sacks
The NEW Fundamentals

Every day we write something, whether it is a text, an email, a handwritten note (yes, they still exist), an article, speech, a report or something else. It takes practice and patience to become proficient. It does not matter what profession or field of endeavor in which you work. To be clear and concise is to respect the reader’s time and position.

MORE: 6 Types of Non-Listeners | Etiquette Never Goes Out of Style | Make News, Not Noise | Have a Real-Life Conversation | Exchanging Knowledge Has No Downside | Take That Extra Breath with Email | Effective Communications in the Age of COVID | Profit Is Not a Mission
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If you advise businesses, besides the guidance you impart, your most valuable product can be a memo, letter or a report. Your report is the only tangible product the client will receive in return for paying your fee. It serves as a historical record of the effort you put forth. It can mask or reveal the quality of the fact-finding or analysis you conducted simply based on how clearly you communicated your information.
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Trust: One Building Block of Success

Businesspeople discussing chartsRemote work and “rightsizing” make it more important than ever.

By Steven E. Sacks
The NEW Fundamentals

People are so busy these days, juggling meetings, projects, conference calls, performance reviews and a whole slew of other responsibilities. Each of these activities has a level of commitment attached to it. The person who is accountable for completing the tasks promises he or she will follow through. The other party who is requesting the deliverable expects that the promise will be kept.

MORE: 6 Types of Non-Listeners | Etiquette Never Goes Out of Style | Make News, Not Noise | Take That Extra Breath with Email | Effective Communications in the Age of COVID | The New COVID-19 Workplace: Are You Prepared?
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How often have we become disappointed that others have failed in their commitments?

A lot.
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6 Types of Non-Listeners

Woman on phone ignoring man across tableYou know the phrase: We hear but do we REALLY listen?

By Steven E. Sacks
The NEW Fundamentals

Do you ever find yourself speaking to someone and notice that they are battling you and their iPhone? A quick glance here, a one- or two-word text response there. Unfortunately, it is the new normal – whether in business or in our personal lives.

MORE: Etiquette Never Goes Out of Style | Make Your Presentations Memorable | Have a Real-Life Conversation | Is Your Message Open to Interpretation? | Trust Is a Key Organizational IngredientReal Influence Vs. Immediate Gratification
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Those of us who encountered different forms of technology tools and platforms during the second half of our careers still believe that effective interpersonal communication still counts for something. Of course, in this era of uncivil discourse, speaking over one another has, too, become the new normal.
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Be More Effective Remotely with DiSC

Overhead view of five people in a meetingBetter understanding = better communication.

By Jody Grunden
Building the Virtual CFO Firm in the Cloud

Working in a remote environment can be great, and it can also have its challenges. Communication is one of the biggest hurdles distributed companies have to overcome. To tackle this issue head on, Summit CPA has implemented many initiatives.

MORE: Do You Have the Right People? | Hate Billing? Use a Different Method | Use Bots to Your Advantage | How to Attract Clients Like a Magnet | 6 Steps for Sales and Conversion
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One of our favorites is the DiSC profiles. Let me start off by telling you a little bit of the background on the DiSC profiles.
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11 Ways to Keep the Family Business On Track

https://cpatrendlines.com/2020/09/28/when-family-and-business-combine/

Mixing family and business can be hazardous.

portrait of Matt Rampe
Matt Rampe

By Matt Rampe
Rampe Consulting

Thinking of going into business with a family member? Or maybe you already made the plunge? That’s what I did recently after many years happily employed by non-family members.

More: Listening: How a Conversation WorksClient Accounting Services: The Definitive GuideBuilding a High-Net-Worth Practice During COVID-1914 Better Uses for Timesheet Data |  Why You Need Windows 10 with Automatic Updates

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For years I have assisted family-owned businesses as a professional service provider, and I’ve seen up close the many ways in which families can become dysfunctional around money and business. Somehow that still didn’t stop me from recently joining my wife, Kristen Rampe, in our business, Rampe Consulting, where we help small and midsized accounting firms with practice management and leadership development.
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14 Better Uses for Timesheet Data

Woman reading paper document at office desk in front of computerIf you just pay people and move on, you’re missing critical information.

By Ed Mendlowitz

QUESTION: I keep timesheets for billing purposes but am not clear how I can use them to better manage my practice. How can I do this?

MORE: Tossing Timesheets Is Just the Start | How’s Your Overhead? | 9 Must-Haves for Firm Growth | Collect More by Clearing Up Billing | Envision Your Future, Then Plan for It | 5 Ways to Build Teamwork
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ANSWER: Analyzing time records is a very effective practice management tool and is an essential part of most professional services organizations. Some people contend that timesheets should not be used because they should not be the basis of any pricing, with fees solely based on the value to the client.

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Tossing Timesheets Is Just the Start

Pen ready to fill in blank timesheetRECOMMENDED: Two books to read.

By Ed Mendlowitz

QUESTION: I’ve read that many firms are no longer using timesheets. How do you feel about that?

MORE: How’s Your Overhead? | 9 Must-Haves for Firm Growth | Collect More by Clearing Up Billing | Envision Your Future, Then Plan for It | 5 Ways to Build Teamwork
GoProCPA.comExclusively for PRO Members. Log in here or upgrade to PRO today.

ANSWER: There is a growing group of firms that no longer use timesheets.

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