Taxpayers and pros alike are frustrated, exasperated, disappointed and angry.
By CPA Trendlines Research
Ever-improving internet commerce is one of the great developments of this first quarter of a century. The process and potential of dealing with products and services, including government services, has come a long way from the toddling brouhaha of the World Wide Web of the 1990s.
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The Internal Revenue Service still dreams of joining these early years of the 21st century. To get started, the Service has gone so far as to launch an Individual Online Account program. IOLAs allow taxpayers to
- view basic information,
- make payments,
- enter into payment plans and
- view and download certain notices.
All of which is very nice but soooo 1998.
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