It doesn’t seem to know which problems most need solving.
By CPA Trendlines Research
The Internal Revenue Service wants to do a better job. It really does. It got an infusion of funds (though it seems some might get taken back), and it’s got a Strategic Operating Plan with objectives for improving the taxpayer experience and modernizing operations.
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And it’s made a lot of progress. But it’s still got wide open spaces to accommodate improvement.
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