Welcome to the 21st century.
By CPA Trendlines Research
It turns out that all it took was money. Funded better, the IRS performs better. It’s as simple as that.
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Look at the accomplishments as of the end of the filing season:
- Three million more phone calls answered.
- Phone wait times cut from 28 minutes to just three.
- 140,000 more taxpayers served in person.
- 80 times more returns digitized than in 2022.
- Entire backlog of 2022 returns cleared without error.
- New online filing and notification options offered.
- Tax preparers can file 1099s in bulk.
- New direct deposit refund enabled for amended returns.
- 35 Taxpayer Assistance Centers opened or reopened.
The improvements are possible thanks to funding provided under the Inflation Reduction Act, and the IRS deserves credit for accomplishing so much in so little time. The IRA was passed on August 16, 2022.
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