Ten IRS Problems That Need Solutions

unhappy man waiting on phone in office

How good is better than terrible?

By CPA Trendlines Research

Every year, America’s National Taxpayer Advocate – in recent years it’s been Erin M. Collins – presents an Annual Report to Congress. The report identifies successes and failures of and recommendations for the Internal Revenue Service.

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This year’s report praises the IRS for its progress since the worst of the COVID-19 pandemic, but it finds plenty of room for improvement.

“The year 2023 was one of extraordinary transition for the IRS and therefore for taxpayers,” Collins writes. “Despair has turned to cautious optimism.”