Must the IRS Be a Dark Hole?

documents disappearing into dark hole

Taxpayer Advocate calls for more transparency.

By CPA Trendlines Research

The Internal Revenue Service is the one federal agency that touches nearly every American. Yet too often taxpayers and tax preparers find it all but impossible to see what they need to see in that dark and distant entity.

  • Many struggle to access information from the IRS.
  • Many have difficulty finding clear, timely, dependable guidance.
  • Many can’t determine the status of pending issues.

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  • Many can’t understand IRS correspondence or how to respond to it.
  • Many never find an IRS agent who can answer a question authoritatively.
  • Many find it impossible to resolve an issue.
  • Many, after experiencing any of the above, suffer the stress of confusion and frustration.
  • Many end up distrusting the tax system.