Use an anticipatory set to make things easier for both sides.
By Penny Breslin
It’s Not Just the Numbers
In 2000, our company created a QuickBooks training DVD. The owner wanted it done professionally and hired a movie company and rented a studio. The RFP went out. All proposals received had a fee for discovery.
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Today, if you were to hire a development team to create, update or install code, they would charge you a certain amount for discovery before they would do any actual coding. What you are paying for is the development of the anticipatory set and a clear definition of the scope.