Today’s Bissett Bullet: “Seek to create genuine empathy throughout the meeting and build on that wherever possible.”
By Martin Bissett
Empathy is the ability to understand and acknowledge how another person is feeling about what they are describing. It’s not to be confused with sympathy. Empathy is there to demonstrate understanding and build resonance and rapport.
If someone really opens up about their innermost fears or personal goals, this is a mark of trust so handle the situation sensitively. Show that you have listened and understood, and take the opportunity to ask for more information that will help you to determine what the solution to their issue might be. All that remains is to communicate how you could help them, in a proposal document.
Today’s To-Do:
Practice this today during meetings or interactions with your team. Listen to what they tell you, ask for more detail and repeat back to show that you have listened to and understood what they have said.
See more Bissett Bullets here
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Introducing Never Mind the Bullets
Introducing “Never Mind The Bullets,” an easy digital digest of the book of the same name written by Martin Bissett, bringing you 366 days of motivation and insight for growing your firm the proven way.
What’s Included in “Never Mind the Bullets” Digital?
With a “To Do” for each day of the year, the topics covered by Martin’s daily teachings are:
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- Proactivity Mindset
- Pipeline Building
- Pricing Process
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- Purpose Articulation
For 366 days, you will receive a daily email with an insight that comes with an in-depth explanation and an immediately implementable “To Do” for every day of the year.
In addition to the “Never Mind the Bullets” daily email, you will receive the following:
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What You Will Learn
You will learn how to quickly increase your credibility in the marketplace, get clarity on your message, build your pipeline, construct your marketing program, become confident in your pricing and learn from the mistakes and successes taken from Martin’s 25-year career working with over 1800 accounting firms from around the world.
One Price, All The Content: Choose the Monthly or Annual Plan
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