Tipping Point: Accountants Scramble for AI Tech

New workflow systems expected to cut labor problems and shore up profit margins.

Coming out of tax season, more than 55% of firms are looking for new artificial intelligence solutions, up 10 points from before the season. The scramble for practice management and workflow solutions has almost doubled. (CPA Trendlines Research)

By CPA Trendlines Research

The CPA Trendlines Busy Season Barometer shows accounting firms are already planning changes to their technology and workflows, aiming to address the same pressures that defined this year’s busy season.

The research points to a profession broadly aligned with what needs to change, but much less aligned with how quickly those changes can be put into practice.


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Firms across the spectrum, whether reporting a better or worse tax season, identify similar priorities: improving efficiency, reducing manual work and making better use of technology.