Intelligent agents will reshape accounting workflows, pricing models, employee development, and the value firms deliver to clients.
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The Disruptors
With Liz Farr
For CPA Trendlines
Kenji Kuramoto says accounting firms will be changing how they work — and even who does the work.
“The future of accounting firms,” Kuramoto says, “is going to be made up of a workforce that has two components. It’ll have people and agents.”
His current company, Basis, where he serves as managing partner in residence, is building those agents. Kuramoto says approximately 30% of the top 25 accounting firms are using them across client accounting services, tax, and audit. The agents perform multistep workflows such as reconciliations, account categorization, and first-pass tax return preparation, including work on complex partnership returns.
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By the end of the year, Kuramoto expects some practice lines to achieve efficiency gains of 60% to 80% by using agents. Within a year, “we should probably be able to see agents working and collaborating together, overall, being directed and architected by people,” he says.
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